As health centers are held accountable for cost containment and high quality of care under value-based pay arrangements, it is increasingly important for providers to document the social determinants of health (SDoH) barriers of their patients and what services they are providing (both clinical and non-clinical) in order to properly care for those complex patients. Some of these services are called enabling services (ES), defined as non-clinical services that aim to increase access to care and improve health outcomes. Standardized data collection on SDoH and ES are two sides of the same coin and provide the foundation for health centers to succeed in a value-based pay environment. This not only helps them address root causes of poor health, but also highlights the value of the health center model.

The Association of Asian Pacific Community Health Organizations (AAPCHO), in collaboration with Health Outreach Partners (HOP)National Health Care for the Homeless Council (NHCHC), and participating partners have updated a standardized protocol for ES data collection. Join us on this webinar to learn more about the ability of state Primary Care Associations (PCAs) to support the tracking and evaluation of these non-clinical services and why it is an important tool in helping health centers to demonstrate their value in meeting and addressing patient social risks.

After participating in this webinar, participants will be able to: 

  • Explain the importance of tracking health center interventions in addressing patients social determinants of health risks.                             
  • Describe the role of Primary Care Associations (PCAs) and health centers in identifying patient social risks and promoting a standardized protocol to track enabling services.
  • Identify resources available for PCAs and health centers to implement an enabling services data collection protocol within their own organizations.


  • Nashia Choudhury, MPH, Associate Director of Operations & Enabling Services, Michigan PCA
  • Cheryl Gildner, MA, Data Manager, Michigan PCA
  • Kelly Niileksela, Quality Manager, Upper Great Lakes Family Health Center

National Cooperative Agreement Collaborating Partners: 

  • Joe Lee, MSHA, Training and Technical Assistance (T/TA) Director, Association of Asian Pacific Community Health Organizations (AAPCHO)
  • Albert Ayson, Jr., MPH, Senior Program Manager of T/TA, Association of Asian Pacific Community Health Organizations (AAPCHO)
  • Kristen Stoimenoff, MPH, Interim Chief Executive Officer, Health Outreach Partners (HOP)
  • Diana Lieu, Senior Manager, Technology and Digital Media, Health Outreach Partners (HOP)
  • Brett Poe, Research Associate, National Health Care for the Homeless Council (NHCHC)

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